How to Change the Name of an Extension - 3CX
To Change the Name of an Extension:
- Find and click on the Name and Extension you'd like to change.
- Select the old name within the First Name field and change it to the new name.
- Select the old name within the Last Name field and change it as well.
- Click OK to save the change.
Note: Changes made to the names within the web client doesn't automatically sync to phones.
- Select the Phones tab from the menu.
- Select the phone from the list you'd like to continue changing the extension's name with.
- Click the Reprovision Phones.
Note: You may receive a popup message if you have an extension shared by more than one phone. Just select the accurate MAC Address for the phone you're making the changes to.
- Reboot your phone to view the name changes.