Sending a Welcome Email as an Admin
A Welcome Email contains important information for an extension. You can download links for the apps, get a QR code for app provisioning, a voicemail PIN, and some basic getting started tips. The Welcome Email can be resent from the extensions page.
- Log into the 3CX Admin Portal.
- Click "Extensions" on the left menu items.
- Check the box next to the users you wish to send the Welcome Email.
- Click "Send Welcome Email" at the top of the page.
Sending a Welcome Email as a User
From the 3CX Windows App:
- Open your 3CX Windows Application.
- Press the Menu icon in the top right.
- From the drop down options, select "Resent Credentials."
From the 3CX iPhone App:
- Open your 3CX iPhone App.
- Press the hamburger menu in the top left.
- Press Settings.
- Press Resend Credentials.