Setting Your Presence Status
The Presence/Status allows you to set your own status and forwarding rules, as well as view the presence/status of your colleagues. This feature is very helpful because it allows you to view whether someone is available, busy, or away before attempting to contact an extension.
- Click or tap on the status area in the top left corner.
- Select your desired status from the drop drop and click on it.
- Do Not Disturb
- Lunch – can be customized.
- Business Trip – can be customized.
- Click on the “>”. From this screen you can select your status message, write a customer status, select when your status should be switched back to the previous status and where your calls should be forwarded to during this time.